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Vitev Hong Kong
Home › Warranty

Warranties vary based on the product. All are for parts and labor under normal use. They do not cover filters as they are a normal replacement part designed to wear out over time and are dependent on source water conditions. Product specific warranty times are listed below:

MAXX: 3 years

FLO: 1 year

REMIN: 14 Days

If you do encounter a problem, please contact us by email at

Please retain all packaging, as damage incurred during return shipping is NOT covered by the warranty.

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This product is not intended to diagnose, treat, cure, or prevent any disease.
Results of alkaline water may vary to lifestyle. Vitev water is a supplement to a balanced healthy lifestyle. All prices are in HKD